Property change-makers

Every door is an
invitation to belong.

Landlords

Fixed monthly fee. Gas safety and inspections included. No commission, no percentage of your rent.

Residents

A sense of belonging. Warm welcomes, conversations worth having, and a standard we hold for how living in your home feels.

Get Started Chat To UsWe are online now

Regulated & accredited

Landlord services

One fixed monthly subscription

Everything included, priced to your area — tell us your postcode and we’ll come back with your number.

Fixed subscription

Everything a let needs, for one fixed monthly fee.

InspectionsRent CollectionInvoicingComplianceAnnual CertificatesProperty Maintenance
See Everything Included
Talk To Us
Resident services

Somewhere worth coming home to

We look after the homes we build, and the people living in them. The welcome does not end at key handover.

Renting with us

A home looked after, and someone to call.

Resident PortalMaintenance RequestsFast ResponseMove-In SupportDeposit ProtectionTenancy Documents
Residents LoginTalk To Us
Our mission

Our mission is to enable belonging.

We're property change-makers dedicated to creating and managing spaces worth experiencing.

Ben Bates, Founder and Managing Director

Ben Bates

Founder & Managing Director

Property is more than just buildings. It shapes communities and provides stability for residents.

It often goes unnoticed how the spaces we inhabit shape our identity. No matter how transient four walls might be there's a profound need to develop them with purpose. Beyond the bricks and mortar, we're passionate about being good custodians to the communities we invest in and develop.

When we think about home, we think about warm welcomes, memorable conversations, sharing thoughts, sharing laughs. We think about relaxing, unwinding, going out, staying in. Most of all, we think about a sense of belonging.

Our developments

We have years of experience developing high-quality spaces, and we know what residents look for in a home — because we manage what we build. The standard we set is the standard we keep, and our management service lets other landlords benefit from that same dedication to the resident experience.

Refurbished stone-fronted terrace with new windows, door and fencing
Fitted kitchen in sage shaker units with oak worktops, opening onto the garden
Bathroom with marble-effect tiling, black brassware and a crittall-style shower screen
Galley kitchen in sage shaker units with oak worktops and metro tiling
Company

How we operate

We develop property and we manage it. Decades of building, letting and looking after homes sit behind the way this works — the same teams and the same standards, from site through to tenancy.

Operations

The people on the ground. On site: build programmes, contractors and snagging. In management: viewings, photography, inventory, inspections and maintenance. The same standard applies either side of the handover.

Infrastructure

The foundation underneath. Building standards and certification on what we develop; regulated payment rails, client money protection and deposit schemes on what we manage — built into the model rather than sold back to you as fees.

Software

The workflows you actually touch: one dashboard for rent, tickets, documents and certificate dates, with a property’s records following it out of development and into tenancy.

app.hellodenizen.com/dashboard

Good morning, Sarah

Portfolio overview · February

12

Properties

£8,450

Monthly rent

100%

Collected

0

Actions for you

PropertyTenantRentStatus
18 Windsor Road, CardiffJohn Smith£850Paid
7 Grey Street, NewcastleSarah Davis£1,200Paid
24 Bute Terrace, CardiffMike Johnson£750Due 28 Feb
11 Ashburnham Grove, LondonReferencing£950In progress
Onboarding

Our process and promise

Whether you're starting fresh or switching from an agent, getting set up takes days, not weeks. We handle switches end-to-end — notice, documents, deposit transfer and tenant introductions.

Property details

NP20 4AB
3-bed house
Get My Offer
/moFixed monthly fee, VAT included. South Wales and the North East.
Quarterly InspectionsGas Safety CertificatesCompliance HandledRent Collection

01

Tell Us About Your Property

Two minutes. Postcode, type, and the current tenancy if there is one.

15-min intro call with Olivia

Thu 07 May

Property goals & priorities What the subscription covers Pricing & timeline overview Book in-person valuation Written summary sent

02

Speak With Our Team

Landlords, not salespeople. You leave knowing what's covered, what it costs and how quickly we can take it on.

Listing live

Rightmove
Zoopla
OnTheMarket

14 enquiries · 6 viewings booked

03

We Take It From Here

Listing, viewings, referencing, move-in and everything after. You watch it happen in the dashboard.

Scope of service

Everything handled, nothing to think about

Six stages of a let. Everything ticked is included in your one fixed monthly fee — no add-ons, no commission, no percentage of your rent.

Advertising

Property Advertising and Photography Tenant Referencing and Vetting Tenancy Agreement Preparation Part of the one-off tenant find fee when an empty property first joins. Every re-let after that is included.

Move in

Personalised Tenant Check-in Inventory and Schedule of Condition Deposit Registration and Protection Utility and Council Tax Notifications

Management

Rent Collection and Payments Rent Arrears Chasing Quarterly Inspections with Photo Reports Gas Safety and Compliance Maintenance Coordination Annual Rent Review and Renewals

Move out

Move-out Inspection and Report Deposit Resolution and Return Re-advertising at No Extra Fee

Tenants

Tenant Portal 24-hour Maintenance Reporting Dedicated Tenant Support Line

Platform

Landlord Dashboard Monthly Payment Reporting Real-time Notifications and Alerts Maintenance Ticketing and Contractors Document Storage and Compliance Tracking

Chat to us

Olivia looks after new enquiries

Book 15 minutes with our team. We'll answer your questions and show you exactly what one fixed monthly subscription covers — and whether it's right for your property.

Duration

15 minutes

Format

Video or Phone

Response

Same day

Olivia Fletcher, Team Denizen

Olivia FletcherTeam Denizen

Get Started

Step 1 of 3

Who should we speak to?

No commitment and no card.